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We LOVE custom work. If you’d like a piece altered in length, have a specific metal preference, or a new design idea just send an email to firstname.lastname@example.org
Jewelry is shipped in black paper jewelry boxes. We do not ship an invoice or a receipt on domestic orders to save paper. We typically send orders via USPS small kraft box. Please let us know when you checkout if you would like to include a personal message.
To avoid getting unwanted tangles in your jewelry, always store your necklaces, tassels and dangly pieces vertically from a hook or jewelry stand. It is best to wash, perfume, and hairspray before applying your jewelry. When you adventure with your jewelry, carefully store your piece in the box or ziplock bag it came in, with the clasp or ear wire hanging outside of the seal. We DO NOT recommend tossing your jewelry into the voids of your bag. Don‘t do it. Your jewelry will thank you later.
Jewelry Cleaning (Brass)
Although we typically embrace the natural patina brass brings with time and wear, if you wish to keep your jewelry polished and shiny: Store jewelry in a sealed container or bag. If tarnishing occurs, sprinkle baking powder on a dry cloth and rub clean, rinse and thoroughly towel dry. Jewelers’ cloths and commercial jewelry cleaners will also clean your piece. We cannot be responsible for the outcome of home polishing results. Brass may turn your skin green based on your bodies chemistry. It‘s totally normal and in no way harmful to you.
Gold-Fill General Care
All of our earrings are made with allergy tolerant gold-fill or sterling silver ear wires. Gold & Silver can be cleaned with warm, soapy water and a cloth. Jewelers’ cloths or polishing cloths will also remove any residues.
Travel with tassels stored in the box or bag they came in. Tassels will get kinked and thrashed if not stored correctly. Revive a weathered tassel with a tiny comb or brush and hang vertically. A spritz of water and a quick comb can bring life back to your tassel jewelry. Avoid getting moisture on the metal portion of your piece. In the worst case scenarios, stained tassels can be gently hand washed in a mild laundry soap. Contact us for further details. We'd be happy to refresh your tassel for a $10 fee plus shipping.
We use gold-fill ear wires and posts on all of our designs. It is uncommon for sensitive wearers to react to brass. Yay! If you have a specific question or need regarding allergies, please contact us.
REPAIRS & INQUIRIES
Please email us at email@example.com with any questions. And don’t forget to show us how you wear #THESALTEMPIRE